Sewer Line Repair in Las Vegas, Nevada

Customer called Ideal services due to their entire house backing up and nothing draining across the home. The customer tried running a cable machine themselves, but to no avail at opening up the drain line.

Ideal Services dispatched a drain technician to solve the customer’s severe backup. The technician performed a Hydro jet on the sewer line going towards the city’s connection to restore flow to the drain line. A supervisor was sent out to perform a camera inspection on the drain line to see what initially caused this back up. Upon review, the camera supervisor located and pinpointed a broken clay sewer line underneath the home’s concrete driveway. A utility company that recently ran new fiber in the neighborhood performed horizontal boring and drilled through, shattering the clay sewer pipe. The following morning, Ideal Services came out to cut the concrete and dig down to the shattered clay pipe. The affected section of the shattered Clay pipe was removed, cut out, and replaced to solve the customer’s drainage problem. The customer was back up and running within 48 hours of calling Ideal Services and has a 15-year worry-free guarantee on the repair.