I had a great experience with ideal services. I had a broken sewer pipe that needed to be repaired. Austin came out to diagnose the issue and he was very friendly. Then Marcy came out and explained in great detail the issue and how they were going to fix it. The gentleman Osvaldo that came out to do the fix was quick, kind, and professional. They even came back out to do a courtesy hydrojet to completely clean that pipe, and the technician Levy that came out was also courteous, respectful, and quick! 10/10 highly recommend!
Read MoreDan came out in the morning to give me an estimate on replacing parts of my toilet. He set up for the technician to come the same day. Within an hour, Osvaldo was here with the parts, and job was done in under 15 minutes. Thank you for quick service! Will definitely use again.
Read MoreEdward did a great job helping with plumbing issues and went above and beyond.
Ideal did such a great job I had to have them come back for an unrelated electrical the next day and and Angel Bravo did a great job explaining everything being done and why. Couldn’t get a separate review to post so including to the one from yesterday. I would highly recommend both Edward and Angel.
Read MoreLeaving a second review because these guys are awesome. They show up on time, communicate well, and are super efficient with the plumbing work. I never have to call them for the same issue twice, and they're super polite (the scheduling people too). Side note: as someone with autism, I think it's really nice of them to always send at least one dude I've seen before. Last time when they fixed the tub they sent Jason and Osvaldo. Today they sent Osvaldo and Levi to fix the plumbing in the other bathroom. 10/10 as always
I would definitely recommend this company. They were courteous and super professional. From the initial call until the job was completed. They called 30 min prior to coming as I requested. The quality of the service was excellent! The technician that came was on time. He diagnosed the problem immediately and fixed it within minutes. Anthony was super efficient and professional. I was treated like a valued customer! That's rare these days!
Thank you Ideal and Anthony for a job well done!
Aloha! If you're looking for exceptional service with a smile, then look no further than Dane and Connor Arneson from Ideal Services! These gentlemen came to our home in Henderson this morning to tackle a less-than-pleasant task: replacing our garbage disposal.
From the moment they arrived, they impressed us with their professionalism and friendly demeanor. They were courteous, kind, and a pleasure to have in our home.
But their awesomeness goes far beyond good manners! Dane and Connor were incredibly efficient, replacing the disposal quickly and without making a mess. It was truly an outstanding job!
I can't say enough great things about these two and their exceptional service. If you're in need of any plumbing services, I highly recommend Ideal Services, and specifically request Dane and Connor! They're the absolute best!
Mahalo (Thank you) Dane, Connor and Ideal Services!
My homeowner's warranty dispatched Ideal Services for a garbage disposal repair the same day the problem was reported. Connor and Dane were the technicians assigned and they provided us with excellent service. They were very thorough, polite, and remedied the situation. They also went above and beyond and answered our questions related to some of our other plumbing concerns. I highly recommend Ideal Services for any plumbing needs.....and request Conner and Dane!
Anthony Green was my assigned electrician. He immediately recognized the problem after being patient with me explaining in my layman’s terms. The issue was quickly resolved. I was treated professionally, with dignity and respect. Thank you for providing such excellent employees. Respectfully submitted.
We submitted a ticket through our home warranty company due to our A/C going out. When Willie and Bryan came out, they did as much as they could that first day to let us know what was wrong. We ended up having to have both our A/C and furnaces replaced due to age and being miss serviced. They came out before 9 am and stayed until almost 8pm making sure everything was taken care of and up to our standards. They were more than courteous, answered all of our questions, and made sure we knew what was done and why. We will be calling them again for maintenance and repairs.
I had toilet plumbing issues so I called my home warranty company, they sent a company out, the gentlemen who they sent said my toilet was unrepairable and if I paid $450 he would fix it on the spot , I simply wasn’t ok with that. I asked my home warranty for a second opinion from a totally different company .. they sent out Ideal Services , Levi literally fixed my toilet in less than 5 min. Super responsive, respectful of my home, and got the job done. Thank you so much Levi! I appreciate your hard work, time and saving me money!!
Ideal Services scheduled my home warranty claim promptly, worked around my availability, and showed up on time.
Levi replaced my garbage disposal as requested and tightened my sink as a bonus. He was polite, fast and efficient. He cleaned up after himself which so often contractors fail to do.
Nice to see such a professional young man in the trade and skilled at what he does. Thank you Levi!
It can be a gamble when needing vendors for repair. I needed a bathroom light fixed that had a short circuit.
I would use this company again and again. Anthony was very professional and on time. He called 30 minutes ahead to let me know he was on his way. The repair was quick! Thanks so much.
I would definitely recommend this company. They were courteous and super professional. From the initial call until the job was completed. They called 30 min prior to coming as I requested. The quality of the service was excellent! The technician that came was on time. He diagnosed the problem immediately and fixed it within minutes. Anthony was super efficient and professional. I was treated like a valued customer! That's rare these days!
Thank you Ideal and Anthony for a job well done!
Julian was amazing. He did a great job! Highly recommend if you need an electrician. I will call him for all future electrical needs.
Charles H. and David A. were prompt, polite, respectful and very pleasant to work with. They immediately diagnosed the problem and had it taken care of in a matter of minutes. They then turned the unit on and walked through my home, making sure it was working and that each vent was performing correctly. I was very pleased with their service and demeanor, and would be happy to have them if my A/C needed work again, though fingers crossed, it won't be any time soon wink I should also mention that the scheduling department was also pleasant to work with. I highly recommend Ideal Services.
We called Ideal Service when our AC unit quit working on a hot Las Vegas summer day. We called several air conditioning contractors to see who could come out that same day. Ideal Services dispatched a service technician and fixed our AC in an hour from the time we called them. Unbelievable service.